I was just there with my family we decided to take my cousin out somewhere quick, low key for Veterans Day because he is a veteran. I ordered a burger well done, it came out literally burnt and crispy and the cook said “you ordered it well done I’m not replacing it” the waitress was super sweet but the service was horrible (from the cook). I don’t reccomend coming here and I will never come here again. Thanks for the horrible service u jerk chef
The physical bar itself is decent. The music player is OKAY at best. Don't expect anything remarkable. Apparently the security there finds more value in harrasing male patrons and flirting with guests rather than doing what they're paid to do. The quality of the service is mediocre but if you're dying to waste money and you don't know where to go, try this place out. The food is OK.
Thank you for getting back to me and making things right! Romas has impressed me beyond just the food. They truly care about thier customers. :)
It was very dissapointing to get treated that way when im aleays there.
Great food. Awesome selection of beers on tap. Great service. The crowd is always laid back and the games are always on.
what type of customer service does that Girl tonight at the bar ,tuesday 26 december of 2017.. she was really rude arguing to a customer that was never rude to her. Ive been 5 years of my life working for customer service and i have never argued back so rudely tu a customer like that.
I forgot to add that I was still charged for the burger that was bitten once and the waiter young lady with black short hair tossed it in the garbage. I paid a $139.00 bill and still tipped 26.00. Customer service
Roma Restaurant is a US Meal Delivery based in New Britain, Connecticut. Roma Restaurant is located at 382 Allen St, New Britain, CT 06053, USA.
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